Troubleshooting

Symbol Mapping Issues: Selecting the Correct Server

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Changelog

Prop Firm One App

Official Partners

Official PF1 Partners (Supported Firms)

What does it mean if a Prop Firm is a PF1 Partner?

Why Should a Prop Firm Become a PF1 Partner?

General Information

What is PF1?

PF1 Pricing Guide

PF1 Pricing FAQ

What trading platforms does PF1 support?

What features does PF1 offer that are not available on MT5 or cTrader?

Does PF1 offer demo accounts for traders to test the platform?

Can I use PF1 with multiple brokers?

Are we a Broker?

Which operating systems are supported?

PF1 IP Address and Trading Infrastructure Guide

How To Guides

How to Create a PF1 Account

How to Connect your MT5 Account to PF1

How to Connect your cTrader Account to PF1

How do I delete my Prop Firm One account?

Error Messages

PF1 Trading Error Reference Guide

Price Discrepancies & Trade Synchronization

Why do I see different prices between PF1 and my prop firm's MT5/cTrader platform?

How does PF1's pricing system work?

Are the price differences significant enough to affect my trading?

What is the "Sync Trades" button and when should I use it?

How do I sync my trades between PF1 and MT5/cTrader?

How often should I sync my trades?

Why can't PF1 show real-time prices from each prop firm individually?

What should I do if the Sync Trades button doesn't resolve the discrepancy?

Are my actual trades affected by PF1's display prices?

Understanding TP/SL Behavior for Pending Orders in PF1

Can I trust PF1's profit/loss calculations?

Is there a way to minimize price discrepancies?

Does this affect my prop firm evaluations or funded accounts?

Trading

Trading on PF1

Can I access advanced charting and technical analysis tools on PF1?

What trading instruments are available on PF1?

Can I use automated trading (Expert Advisors or cBots) on PF1?

Can I use custom indicators or scripts on other platforms within PF1?

Does PF1 support hedging or scalping strategies?

Is it possible to trade on multiple platforms simultaneously using PF1?

How does PF1 handle accounts with different leverage or balance sizes?

Copy Trading

Can I copy trades across different platforms (e.g., MT5 to cTrader)?

Are there limits on the number of accounts I can copy to?

What if my prop firm restricts trade copiers? Will PF1 get me flagged?

Is there a delay when copying trades?

What happens if a slave account disconnects during trade copying?

Risk Management

How do I manage risk on prop trading accounts within PF1?

Prop Firms and Evaluations

What are the requirements for passing a prop trading evaluation with PF1?

How do I track my progress during a prop trading evaluation on PF1?

Are there any fees or commissions for trading on prop firm accounts through PF1?

Journaling

Can I filter my journal entries by specific metrics?

Calendar

How does the PnL calendar work?

Leaderboard

Understanding the PF1 Leaderboard

Security

How secure is my data when trading through PF1?

Mobile

Does PF1 offer mobile support for trading platforms?

Billing and Plans

Can I switch subscription plans?

Is there a free trial available?

What happens if I cancel my subscription?

How do I withdraw funds from my trading account on PF1?

How can we help you?

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