What should I do if the Sync Trades button doesn't resolve the discrepancy?

If synchronization doesn't resolve the issue:

  1. Wait 2-3 minutes and try syncing again

  2. Check your internet connection stability

  3. Ensure your MT5/cTrader platform is connected and functioning properly

  4. Log out of PF1 and log back in

  5. Contact our support team if discrepancies persist after these steps